Privacy Policy

Effective date: May 21, 2025

  1. 1. Commitment to Your Privacy

    At gameland.it.com, we place utmost importance on the protection of your personal data. This policy details the types of information we collect, how we process it, and the safeguards we use to keep it secure.

  2. 2. Information We Collect

    To deliver and enhance our services, we may gather:

    • Account Details: your username, email address, date of birth, and game preferences.
    • Order History: records of purchases, licence keys, transaction dates, and encrypted payment data.
    • Technical Data: device type, operating system, browser version, IP address, and session duration.
    • Usage Analytics: gameplay statistics, achievement records, forum contributions, and support requests.
    • Cookies & Tracking: cookies and local storage identifiers used to remember your settings and personalise content.
  3. 3. Why We Use Your Data

    We process your information to:

    • Enhance Usability: accelerate page loads and streamline navigation.
    • Tailor Offers: recommend games and promotions based on your interests.
    • Secure Accounts: detect fraudulent activity and protect your access.
    • Support Services: provide faster assistance by referencing your account and purchase history.
    • Marketing: send relevant updates and deals, with an option to opt out at any time.
  4. 4. Security Measures

    We employ robust protections, including:

    • Encryption: SSL/TLS safeguards data in transit and AES-256 protects stored data.
    • Access Controls: strict permissions restrict data access to authorised personnel only.
    • Regular Audits: third-party vulnerability assessments and penetration tests ensure ongoing security.
    • Incident Response: a dedicated team monitors threats and addresses issues 24/7.
  5. 5. Sharing Your Data

    We do not sell your data. We may share it with:

    • Service Providers: hosting, payment gateways, and email partners under confidentiality agreements.
    • Affiliated Companies: for synchronised services across our network.
    • Legal Authorities: when required by law or to safeguard our rights.

    These parties are only permitted to use your data for the purposes we specify.

  6. 6. Your Privacy Rights

    Under applicable laws, you have the right to:

    • Access: request a copy of your personal information.
    • Correction: update any inaccuracies in your data.
    • Deletion: ask us to remove your information, subject to legal constraints.
    • Restriction: limit processing, such as marketing communications.
    • Portability: receive your data in a common, machine-readable format.

    To exercise these rights, contact us at [email protected] or via your account dashboard.

  7. 7. International Data Transfers

    Your personal data may be transferred or stored outside the UK. We ensure appropriate safeguards, such as standard contractual clauses and GDPR compliance, to protect your information.

  8. 8. Children’s Privacy

    We do not knowingly collect data from individuals under 13. If we learn that we have inadvertently collected such data without parental consent, we will promptly delete it.

  9. 9. Policy Updates

    We may revise this policy periodically. Significant changes will be posted on this page, and if required, notified to you by email.

  10. 10. Contact Information

    For any questions or requests regarding your personal data, please reach out:

    Email: [email protected]
    Address: The Oracle, Oracle St, Reading RG1 2AG