Terms and Conditions

1. Welcome to gameland.it.com By accessing or using gameland.it.com, you agree to these Terms and Conditions. They define your rights, responsibilities and the rules governing your use of our platform.
2. Account Creation
   1. Registration: You must supply true and complete information when you sign up. Each user is limited to one account to maintain fairness.
   2. Age Requirement: You must be at least 18 years old, or have parental consent, to register and make purchases.
   3. Account Security: You are responsible for safeguarding your login details. All activities under your account are deemed to be performed by you.
3. Order Procedures
   1. Pricing: All listed prices include relevant taxes and are presented in GBP for customers in the UK.
   2. Payment Options: We accept major credit/debit cards, PayPal and other local payment methods available at checkout.
   3. Key Delivery: Once payment authorisation is complete, your digital key or download link is sent instantly; delivery speed may vary with server load.
   4. Pre-Orders: Payment for pre-orders is taken immediately, and keys are released on the official launch date.
4. Refund Policy
   1. Unused Keys: You may request a refund for any unopened digital key within 14 days of purchase, subject to our refund criteria.
   2. Activated Games: Requests for refunds on redeemed keys will be handled in line with each publisher’s policy.
   3. Technical Issues: If a key fails due to confirmed compatibility problems, you may be eligible for a refund upon support verification.
5. Intellectual Property & Licensing gameland.it.com is an authorised distributor of digital game keys. All titles comply with their respective End-User License Agreements (EULAs). All trademarks and copyrights remain with their original owners.
6. Service Availability We strive to provide continuous service, but cannot guarantee uninterrupted access. We are not liable for outages or external disruptions; liability is limited to the purchase price paid.
7. Modifications to These Terms We may revise these Terms and Conditions at any time. Material changes will be posted on our site and, where appropriate, notified via email.
8. Contact and Support If you have questions about these Terms, please contact our support team at [email protected]. We are available 24/7 to assist.